Refund policy
Cancellation: You may cancel your order within 24 hours of placing it by contacting richgirldesignz08@yahoo.com. Please include the order number and please allow 3-5 business days for the refund to post to your original form of payment. Please be aware that it can take your bank up to 10 days to apply the cancelled/refunded payment.
Return: Unfortunately due to your products being customized especially for you we do not accept returns, refunds, or exchanges. All sales are final. If you have any questions at all please contact us prior to purchase via the CHAT or at richgirldesignz08@yahoo.com
Damages and issues
Please inspect your order upon reception and contact us within 24hrs if the item is defective, damaged, misspelled or if you receive the wrong item, so that we can evaluate the issue and make it right. When making custom orders please unsure the following:
- Please make sure all spelling is correct when placing a custom order.
- Please make sure your address is correct. We are not responsible once an item is shipped
- Unfortunately, we cannot accept returns on gift cards.